Terms of service

TERMS AND CONDITIONS Conmigo Brands LLC Effective Date: August 24, 2026

Please read these Terms and Conditions ("Terms") carefully before using the website operated by Conmigo Brands LLC ("Company," "we," "us," or "our"). By accessing or using our website and purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Acceptance of Terms By accessing this website, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and agree to comply with these Terms and all applicable federal, state, and local laws. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised Terms.

2. Use of the Website You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:

  • Use the website in any way that could disable, overburden, or impair its functionality.
  • Attempt to gain unauthorized access to any part of the website or its related systems.
  • Use automated tools (bots, scrapers, crawlers) to access or collect data from the website.
  • Post or transmit any content that is false, misleading, harmful, or violates any applicable law.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.

3. Food Products, Dietary & Allergen Information We make every effort to display accurate product details, ingredients, and nutritional information. However, actual product packaging, labels, and materials may contain more or different information than that shown on our website. You must read labels, warnings, and directions provided with the product before consuming. If you have severe food allergies or specific dietary sensitivities, please be aware that products may be produced in facilities handling common allergens. Conmigo Brands LLC is not liable for adverse reactions resulting from failure to read product labels or individual food sensitivities.

4. Prohibition on Resale & Commercial Use Products sold on this website are intended solely for personal, non-commercial use by the individual purchaser. You are strictly prohibited from reselling, distributing, commercializing, exporting, or repackaging any products purchased from this website, whether online (including third-party marketplaces such as Amazon, eBay, Walmart, or similar platforms) or in brick-and-mortar retail locations, without our prior express written authorization. We reserve the right to refuse, limit, or cancel any order—and terminate associated customer accounts—if we suspect an order is placed for unauthorized resale, wholesale aggregation, or dealer distribution.

5. Products and Pricing We reserve the right to modify, discontinue, or update products and pricing at any time without notice. All prices are listed in U.S. dollars. We make every effort to display accurate product information and pricing; however, we do not warrant that product descriptions, prices, or other content on the website are complete, accurate, or current. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and notify you accordingly.

6. Orders and Payment By placing an order, you represent that the information you provide is accurate and complete. We reserve the right to refuse, limit, or cancel any order at our sole discretion, including cases of suspected fraud, unauthorized resale, illegal activity, or errors in product or pricing information.

Payment is due at the time of purchase. We accept major credit and debit cards and any other payment methods listed at checkout. All transactions are processed through secure third-party payment processors. We do not store your full payment card information on our servers.

7. Shipping, Delivery & Risk of Loss We will make reasonable efforts to ship orders within the timeframes described on our website. Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather conditions, customs, or events outside our reasonable control. Risk of loss and title for all products pass to you upon our delivery of the package to the shipping carrier.

8. Returns, Refunds & Damaged Goods Due to health, safety, and hygiene regulations governing food products, all sales of food and beverage items are final and non-returnable.

If your order arrives damaged, defective, or incorrect, you must contact us via the contact form at www.pacojones.com/contact within seventy-two (72) hours of delivery with your order number and clear photographic proof of the damaged package and product. Approved claims will be eligible for a replacement or store credit at our discretion.

9. Subscriptions and Recurring Billing (If Applicable) If you purchase a product on a recurring subscription basis:

  • Your subscription will automatically renew at the selected frequency until you cancel.
  • Your designated payment method will be charged automatically at the start of each billing period.
  • You may manage, pause, or cancel your subscription at any time by logging into your account or contacting customer support. Cancellations must be submitted at least 48 hours prior to your next scheduled renewal date to avoid charges for that cycle.

10. Intellectual Property All content on this website, including but not limited to brand names, logos, trade dress, text, graphics, images, recipes, product descriptions, and software, is the exclusive property of Conmigo Brands LLC or its content suppliers and is protected by copyright, trademark, and other applicable intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content on this website without our prior express written permission.

11. User-Generated Content If you submit reviews, comments, recipes, photos, or other content to our website or social media channels, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, modify, publish, translate, and display that content in any media. You represent and warrant that you own or control all rights to the content you submit. We reserve the right to remove any user-submitted content at our sole discretion.

12. Third-Party Links Our website may contain links to third-party websites for your convenience and information. We do not control those websites and are not responsible for their content, privacy practices, or availability. The inclusion of any link does not imply endorsement by Conmigo Brands LLC. You access third-party websites entirely at your own risk.

13. Disclaimer of Warranties THIS WEBSITE AND ALL PRODUCTS AND SERVICES PROVIDED THROUGH IT ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

14. Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CONMIGO BRANDS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THIS WEBSITE OR ANY PRODUCTS PURCHASED THROUGH IT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR PURCHASE OF PRODUCTS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

15. Indemnification You agree to indemnify, defend, and hold harmless Conmigo Brands LLC and its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the website, your violation of these Terms (including unauthorized product resale), or your violation of any rights of a third party.

16. Dispute Resolution, Binding Arbitration & Class Action Waiver Any dispute, claim, or controversy arising out of or relating to these Terms, the website, or products purchased shall be resolved through final and binding individual arbitration administered under the American Arbitration Association (AAA) rules, rather than in court. You and Conmigo Brands LLC agree that each party may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

17. Governing Law & Jurisdiction These Terms and any disputes arising out of or related to your use of the website or purchases shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. To the extent any legal action or proceeding is permitted outside of arbitration, you agree to submit to the exclusive personal jurisdiction and venue of the state and federal courts located in Travis County, Texas (Austin, Texas).

18. Severability & Entire Agreement If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions. These Terms, along with our Privacy Policy and posted website notices, constitute the entire agreement between you and Conmigo Brands LLC regarding your use of the website and purchases.

19. Contact Us If you have any questions or concerns regarding these Terms and Conditions, please contact us via the contact form at www.pacojones.com/contact

Conmigo Brands LLC

Website: www.pacojones.com